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Asian Journal of Information and Communications 10(2)
Asian Journal of Information and Communications 10(2)

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Asian Journal of Information and Communications

Managing cyber security risks in Nepalese organizations Dwarika Upreti and Sudarshan Giri

  • Page:114-122
  • 2019-03-31

The internet is constantly changing the way we live and conduct business. E-service encompasses a series of necessary steps for institutions to develop and administer to ensure successful implementation of services at large. This paper discusses the growth trend of e-service, cyber security and challenges to overcome the situation for effective service delivery. Content analysis and survey approach was used to generate data in the case study. The study has claimed that the virtual nature of the internet, and its recreational aspects, can blind young people and novice users to its considerable capacity to do harm in e-service. The study has concluded that e-service is essential for managing future complications and responding to current and past incidents to build trust from people. The insight on reducing current and future vulnerabilities, the probabilities of a threat, and the costs associated with potential outcomes support their mitigation. Some of the issues related to e-service can be regulatory, legal, technical and procedural measures as well as customer education, capacity building and licensing.

 

Keywords: cyber security, e-service, critical infrastructure, information communication and technology, electronic transaction

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