CCR

Previous Issue

Asian Journal of Information and Communications 12(1)
Asian Journal of Information and Communications 12(1)

Call for Paper

Add to Bookmark

Editorial Office

Asian Journal of Information and Communications

A study of ICT for leader-member exchange that facilitates employee’s innovative behavior: a moderated mediation analysis in the Taiwanese service industry Hsin-Yu Chen et al.

  • Page:0
  • 2020-10-07
In the past study, many researchers believed that leader-member exchange (LMX) had a
significant influence on employee innovative behavior. This study extends previous
research by examining of ICT for LMX that facilitates employee’s innovative behavior and
the moderated mediating role played by employee perceived psychological empowerment
and motivational orientations in the Taiwanese service industry. This study explores
whether employees’ motivational orientations have significant moderating effects on the
relationship between employees’ psychological empowerment and their innovative
behaviors. This study also examines whether the mediating effect of employees’
psychological empowerment on the relation between LMX and innovative behaviors is, in
turn, moderated by motivational orientations. Data were collected from 359 employees and
their immediate supervisors in 46 companies in Taiwan. We tested the proposed
relationships with robust data analytic techniques. Results were consistent with the
hypothesized conceptual scheme, in that psychological empowerment mediated the
relationship between LMX and innovative behavior when intrinsic or extrinsic motivation
was high, but not when intrinsic or extrinsic motivation was low. On the basis of these
findings, we conclude that the connection between LMX and innovative behavior in
situations is more complex than was previously believed — there-by yielding a pattern of
moderated mediation.

Keywords: leader‒member exchange, psychological empowerment, innovative behavior,
moderated mediation analysis, ICT

  PDF Download
  • Facebook
  • Share onTwitter